Privacy Policy

Wellness Connect Services LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request information, schedule services, or communicate with us by phone, email, or text message.

Information We May Collect

We may collect information that you voluntarily provide, including your name, email address, phone number, appointment-related information, and general communication details.

Please do not submit sensitive medical information through unsecured website forms, email, or text message unless specifically instructed through a secure platform.

How We Use Information

We may use information to:

• Respond to questions or appointment requests.
• Provide administrative support.
• Communicate about scheduling, services, reminders, or updates.
• Improve website and service communication.
• Comply with legal, regulatory, or professional obligations.

SMS / Text Messaging Privacy

By providing your phone number, you consent to receive SMS communications from Wellness Connect Services LLC regarding appointments, services, scheduling, reminders, and related administrative communication.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for assistance.

Sharing of Information

We do not sell personal information.

We may share limited information only when necessary to operate our services, such as with service providers, scheduling platforms, telehealth platforms, administrative support vendors, payment or insurance-related platforms, or as required by law.

Any such sharing is limited to legitimate business, healthcare operations, administrative, compliance, or legal purposes.

We do not share mobile phone numbers, SMS consent, or text messaging opt-in data with third parties or affiliates for marketing or promotional purposes.

Third-Party Platforms

We may use third-party platforms such as Headway, Grow Therapy, Zoom, phone/text communication providers, payment processors, hosting providers, or scheduling tools to support care coordination and administrative services.

Third-party platforms may have their own privacy policies and terms. Please review those policies when using their services.

Protected Health Information

Clinical care, telehealth services, and treatment-related communication may be subject to applicable healthcare privacy standards. This website is for general informational and administrative purposes only and should not be used to transmit confidential clinical details unless directed through a secure channel.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of electronic transmission or storage is 100% secure.

Your Choices

You may contact us to update or correct your information. You may opt out of SMS messages by replying STOP. You may contact us with privacy questions using the information below.